Customer stories

Real teams. Real workflows.

Stories from the in-house counsel, the biotech ops lead, and the defense contractor — published with consent, anonymized where required.

In-house legal & compliance

Kisco Senior Living

Three-seat in-house legal team replaced four ad-hoc personal ChatGPT subscriptions. Multi-model comparison on contract clauses; AI Firewall with custom blocking on resident PII. The CEO asked the AI question; the GC opened the admin console.

Published with consent

Defense / regulated SMB

Spartan Radar

Engineering team uses Backplain for technical documentation and competitive analysis with custom-blocked program names and contract numbers. Selected the Sovereign Compute roadmap option for future classified-adjacent workloads.

Published with consent

Compound IP protection

Series B biotech

Research team uses Backplain for literature review and protocol drafting; proprietary compound identifiers are silent-reconstituted before any model sees them. Patent Agent supports prior-art review against USPTO. Fine-tuning under evaluation at the Carlsbad AI Lab.

Anonymized at customer request

Drafting & comparison

45-attorney firm

Associates run draft language through three models simultaneously; partners review variance before client delivery. Sandbox Mode used to walk an outside auditor through governance without exposing live matter data.

Anonymized at customer request

The pattern

The customers above arrived from different directions — a GC tired of shadow ChatGPT, an engineering lead with an ITAR-adjacent docket, a head of research worried about compound IP — but they bought the same product for the same reason. Multi-model comparison made their work better. The AI Firewall made it defensible. The flat price made it approvable.

See whether Backplain fits your team.

A 20-minute demo with the product team — bring a real workflow.